Everyday QoS team will prepare a KPI report which includes data of the current performance of the network. Total network is divided cluster wise and those clusters were monitored by Engineers assigned to that section. So every cluster is monitored daily and necessary actions will be taken immediately. Some of the important KPI values in the form of an equation are listed below.
- Accessibility to SDCCH without Location Update (LU) = (SDCCH assign success rate) / (SDCCH Assign Request Rate)
- SDCCH Drop Rate = (SDCCH Assign Success Rate) / (SDCCH Drop Rate)
- Accessibility to TCH = (RTCH Assign Success Rate) / ( RTCH Assign Success Rate * unsuccessful RTCH Assign Rate)
- TCH drop rate = (TCH Assign Success Rate) / (TCH Drop Rate)
- Accessibility to TCH without congestion = TCH (Traffic channel)accessibility,without considering the assignment failure due to congestion of traffic on the cell
- Call success rate = (SDCCH Access Rate) X (1-SDCCH Drop Rate) X (TCH Access Rate) X (TCH Drop Rate)
In addition to above QoS team will also prepare reports on
following,
- Total Carried Traffic = Average holding time × Busy hour call attempts
- Offered Traffic = Carried Traffic + Blocked Traffic + guard time × call attempts(guard time = 3 s)
- Congestion (%) = [(period of all channels busy (s))/3600] X 100